Cancellation & Refund Policy – CodingGyan.com
At CodingGyan.com, we prioritize customer satisfaction by offering high-quality coding tutorials, online courses, and digital learning resources. This Cancellation & Refund Policy outlines the conditions under which users may request cancellations and refunds.
By using CodingGyan.com, you agree to this policy. If you do not agree, please refrain from making purchases.
1. Subscription & Course Cancellation Policy
1.1 Cancellation of Paid Subscriptions
- Users can cancel their subscription plans at any time through their account settings.
- Cancellations will prevent future billing, but users will retain access until the end of the billing cycle.
- No partial refunds will be provided for unused subscription periods.
1.2 One-Time Course Purchases
- Once a user has purchased a self-paced coding course, cancellations are not allowed.
- We recommend reviewing course descriptions and prerequisites before purchasing.
2. Refund Policy
We aim to deliver high-quality web development, programming, and software engineering courses. However, refunds will be granted only under the following conditions:
2.1 Refund Eligibility
A refund request may be considered in the following cases:
- Duplicate payment due to a technical issue.
- Accidental purchase of the wrong course, provided no significant course material has been accessed.
- Technical errors preventing access to purchased content, and our support team is unable to resolve the issue.
2.2 Non-Refundable Cases
Refunds will not be granted under these conditions:
- Completed Courses: If more than 20% of the course has been accessed or completed.
- Change of Mind: Refunds will not be provided for users who change their minds after purchasing.
- Subscription Plans: Once a subscription is active, refunds will not be issued for the current billing cycle.
- Discounted Courses: Courses purchased at a discount, promotional price, or through special offers are non-refundable.
2.3 Refund Request Process
- Users must submit a refund request within 7 days of purchase via [Insert Support Email].
- Requests must include order details, reason for refund, and supporting evidence (if applicable).
- Approved refunds will be processed within 7-10 business days to the original payment method.
3. Payment Disputes & Chargebacks
- Users must contact our support team before initiating a chargeback with their bank.
- Fraudulent chargebacks may result in account suspension or legal action.
4. Modification of Policy
CodingGyan.com reserves the right to update this policy at any time. Users will be notified of changes via email or on our website.
5. Contact Us
For further assistance, please reach out:
π§ Email: [Insert Contact Email]
π Website: https://codinggyan.com
